Welcome to Medix Orbit (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) form a legally binding agreement between you and the Company and govern your access to and use of the Medix Orbit website (“Website”) and any related services, applications, content, or tools made available through the Website (collectively, the “Services”).
By accessing or using our Website and Services, you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree with any part of these Terms, you must immediately stop using the Website and Services.
These Terms apply to all users, including visitors, healthcare providers, clinics, agencies, partners, vendors, contractors, and legal entities.
Medix Orbit provides healthcare-focused operational and support services designed to assist medical practices and healthcare organizations. Our services may include medical billing, revenue cycle management, credentialing support, staffing coordination, compliance assistance, administrative solutions, and related healthcare consulting services.
Service offerings may evolve based on industry requirements and client needs. For the most current information, please refer to the relevant Medix Orbit service pages.
To use our Website and Services, you must:
If you access the Services on behalf of a healthcare organization or business, you represent that you are authorized to bind that entity to these Terms.
You may not:
We reserve the right to investigate violations and cooperate with regulatory authorities or law enforcement when appropriate.
If you create an account with Medix Orbit:
All content available on the Website, including text, graphics, documents, workflows, software, interfaces, and designs, is owned by or licensed to Medix Orbit and protected by applicable intellectual property laws.
You are granted a limited, revocable, non-transferable license to access and use the Website and Services for internal business or informational purposes only. You may not:
Before providing Services, Medix Orbit may require a written agreement outlining:
Services begin only after agreement approval by both parties.
Fees for Services are defined in proposals or agreements and may include:
Invoices are issued according to the agreed schedule and are payable through approved methods. Late payments may result in service suspension or delays.
Both parties agree to maintain the confidentiality of proprietary and sensitive information, including patient-related data, business records, credentials, workflows, and pricing. Confidentiality obligations remain effective after service termination.
The Medix Orbit Privacy Policy governs your use of the Website and Services. By using our Services, you consent to data processing practices described therein and confirm that all provided information is lawful and accurate.
To the maximum extent permitted by law, Medix Orbit is not liable for:
Our total liability is limited to the amount paid for Services during the six months preceding the claim.
You agree to indemnify and hold harmless Medix Orbit, its officers, employees, contractors, and partners from claims or damages arising from:
We may suspend or terminate access to Services for reasons including:
Outstanding payment obligations remain due upon termination.
The Website may include links to third-party platforms or services. Medix Orbit does not control or endorse these services and is not responsible for their content or policies.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in California. You consent to this jurisdiction and venue.
Clients may request service cancellation by providing written notice prior to the renewal date. Services already invoiced or rendered remain payable. Medix Orbit reserves the right to cancel Services if Terms are violated.
Due to the nature of healthcare and operational services, all payments made to Medix Orbit are non-refundable. Work performed, in progress, or scheduled is not eligible for refunds. Services remain active unless a cancellation notice is received in advance.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of the Website constitutes acceptance of the updated Terms.
If you have questions regarding these Terms and Conditions, contact us at:
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.