Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to Medix Orbit (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) form a legally binding agreement between you and the Company and govern your access to and use of the Medix Orbit website (“Website”) and any related services, applications, content, or tools made available through the Website (collectively, the “Services”).

By accessing or using our Website and Services, you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree with any part of these Terms, you must immediately stop using the Website and Services.

These Terms apply to all users, including visitors, healthcare providers, clinics, agencies, partners, vendors, contractors, and legal entities.

2. Services Provided Overview of Services

Medix Orbit provides healthcare-focused operational and support services designed to assist medical practices and healthcare organizations. Our services may include medical billing, revenue cycle management, credentialing support, staffing coordination, compliance assistance, administrative solutions, and related healthcare consulting services.

Service offerings may evolve based on industry requirements and client needs. For the most current information, please refer to the relevant Medix Orbit service pages.

3. Use of Website and Services
3.1 Eligibility Requirements

To use our Website and Services, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Have full legal capacity to enter into a binding contract
  • Use the Website and Services for lawful purposes only

If you access the Services on behalf of a healthcare organization or business, you represent that you are authorized to bind that entity to these Terms.

3.2 Prohibited Uses

You may not:

  • Use the Website for illegal, deceptive, or fraudulent purposes
  • Attempt to access restricted systems or data without authorization
  • Use automated tools such as bots or scrapers without permission
  • Introduce malware, ransomware, or harmful code
  • Infringe on intellectual property or confidential healthcare information
  • Harass, threaten, or abuse other users or Company personnel

We reserve the right to investigate violations and cooperate with regulatory authorities or law enforcement when appropriate.

3.3 Account Security and Responsibility

If you create an account with Medix Orbit:

  • You are responsible for maintaining the confidentiality of your login credentials
  • You must notify us immediately of any unauthorized access
  • We are not liable for losses caused by unauthorized account use unless resulting from our negligence
4. Intellectual Property Rights
4.1 Ownership

All content available on the Website, including text, graphics, documents, workflows, software, interfaces, and designs, is owned by or licensed to Medix Orbit and protected by applicable intellectual property laws.

4.2 Use of Content

You are granted a limited, revocable, non-transferable license to access and use the Website and Services for internal business or informational purposes only. You may not:

  • Copy, distribute, or publish Website content
  • Modify or reverse-engineer any Website component
  • Use Company content for commercial purposes without written authorization
5. Client Agreements
5.1 Service Engagement

Before providing Services, Medix Orbit may require a written agreement outlining:

  • Scope of services and deliverables
  • Timelines and service terms
  • Fees and payment schedules
  • Client responsibilities
  • Compliance and data handling obligations
  • Ownership and usage rights

Services begin only after agreement approval by both parties.

6. Payments and Billing
6.1 Fees

Fees for Services are defined in proposals or agreements and may include:

  • Monthly service fees
  • Flat-rate project fees
  • Usage-based or volume-based pricing
6.2 Invoices and Payments

Invoices are issued according to the agreed schedule and are payable through approved methods. Late payments may result in service suspension or delays.

7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information, including patient-related data, business records, credentials, workflows, and pricing. Confidentiality obligations remain effective after service termination.

8. Privacy Policy

The Medix Orbit Privacy Policy governs your use of the Website and Services. By using our Services, you consent to data processing practices described therein and confirm that all provided information is lawful and accurate.

9. Limitation of Liability

To the maximum extent permitted by law, Medix Orbit is not liable for:

  • Loss of revenue, data, or business opportunities
  • Indirect or consequential damages
  • Delays caused by third-party platforms or healthcare systems
  • Issues arising from incorrect information provided by clients

Our total liability is limited to the amount paid for Services during the six months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Medix Orbit, its officers, employees, contractors, and partners from claims or damages arising from:

  • Your use of the Services
  • Violation of these Terms
  • Breach of healthcare regulations or third-party rights
  • Unlawful activity conducted through your account
11. Suspension or Termination

We may suspend or terminate access to Services for reasons including:

  • Violation of these Terms
  • Non-payment of fees
  • Misuse of Services
  • Interference with operations or compliance obligations

Outstanding payment obligations remain due upon termination.

12. Third-Party Services and External Links

The Website may include links to third-party platforms or services. Medix Orbit does not control or endorse these services and is not responsible for their content or policies.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in California. You consent to this jurisdiction and venue.

14. Cancellation of Service

Clients may request service cancellation by providing written notice prior to the renewal date. Services already invoiced or rendered remain payable. Medix Orbit reserves the right to cancel Services if Terms are violated.

15. Refund Policy

Due to the nature of healthcare and operational services, all payments made to Medix Orbit are non-refundable. Work performed, in progress, or scheduled is not eligible for refunds. Services remain active unless a cancellation notice is received in advance.

16. Modifications and Updates

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page. Continued use of the Website constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions regarding these Terms and Conditions, contact us at:

  • Email: info@medixorbit.com
  • Website: https://medixorbit.com
  • Phone: (929) 265-5750 

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.